Scheduled Downtime: PVWC’s Payment System will be Temporarily Unava...

Published on September 18, 2025

Scheduled Downtime: PVWC’s Payment System will be Temporarily Unavailable Friday, September 19, 2025

**FOR IMMEDIATE RELEASE**

(Clifton, N.J. – September 18, 2025) – Passaic Valley Water Commission (PVWC) will be conducting final testing in preparation for the launch of our new, user-friendly payment system next week. As a result, our current payment system will be temporarily unavailable beginning Friday, September 19, 2025 from 8:00am until approximately 10:00am.

The outage is necessary to ensure a smooth transition and the successful rollout of the upgraded customer portal, anticipated to launch by Thursday, September 25, 2025.

During this brief downtime, customers will not be able to make payments online, by phone, or through AutoPay. However, in-person payments can still be made by check only at PVWC’s drop box or payment window, located at:

1525 Main Avenue
Clifton, NJ 07011

Normal payment options will resume after this brief outage.

PVWC appreciates your patience as we complete this important upgrade to provide you with more flexible and convenient ways to manage your account.

For questions or assistance, please contact PVWC’s Customer Service Team at 973-340-4300 (Option #2) or customerservice@pvwc.com.